Privacy policy

Privacy Policy

Last Updated: August 25, 2026

At AA Hands, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us when you:

  • Place an order

  • Create an account

  • Contact our customer support

  • Submit a contact form

  • Subscribe to email communications

  • Participate in promotions or other website activities

Depending on how you interact with us, this information may include your name, email address, phone number, billing address, shipping address, order details, and information you provide when contacting us.

2. Payment Information

Payments are processed through the payment methods and payment providers available at checkout.

We do not intentionally store your complete payment card information on our own systems. Payment information may be processed directly by third-party payment providers according to their own privacy and security policies.

3. Information Collected Automatically

When you visit our website, certain technical and usage information may be collected automatically. This may include:

  • IP address

  • Browser and device information

  • Operating system

  • Pages and products viewed

  • Website interactions

  • Referring website

  • Date and time of visits

  • General website usage information

This information helps us operate, secure, analyze, and improve our website.

4. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Process payments

  • Ship and deliver purchases

  • Send order and shipping confirmations

  • Provide order tracking

  • Respond to customer inquiries

  • Process returns, refunds, and replacements

  • Improve our products and website

  • Prevent fraud and unauthorized activity

  • Maintain website security

  • Provide customer support

  • Send promotional communications where permitted

  • Comply with applicable legal requirements

We use personal information only when reasonably necessary for legitimate business, contractual, legal, or other permitted purposes.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential functionality and improve your shopping experience.

Cookies may be used to:

  • Keep products in your shopping cart

  • Remember certain preferences

  • Understand website traffic

  • Analyze website performance

  • Improve website functionality

  • Measure marketing performance

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of our website.

6. How We Share Information

We do not sell your personal information as part of our ordinary business operations.

We may share information with trusted service providers when necessary to operate our store and provide services to you. These may include:

  • Shopify and related e-commerce services

  • Payment processors

  • Shipping carriers

  • Fulfillment providers

  • Website and technology providers

  • Analytics services

  • Marketing service providers

  • Customer support services

  • Fraud prevention and security providers

We may also disclose information when required by law or when reasonably necessary to protect our customers, business, website, or legal rights.

7. Shopify and Third-Party Services

Our online store is powered by Shopify and may use third-party applications and services to provide payment, shipping, analytics, marketing, customer support, and other website functionality.

These providers may process personal information according to their own privacy policies.

We recommend reviewing the privacy policies of third-party services when appropriate.

8. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security of your information.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our services, maintain business records, resolve disputes, prevent fraud, and comply with applicable legal or regulatory requirements.

When information is no longer required, we may delete, anonymize, or securely dispose of it where appropriate.

10. Marketing Communications

If you subscribe to our marketing communications, we may send you information about products, promotions, offers, and other updates.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our marketing communications.

You may still receive essential transactional communications, such as order confirmations, shipping updates, or customer-service responses.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain information

  • Request information about how your information is used

  • Opt out of certain marketing communications

  • Exercise other privacy rights available under applicable law

Certain legal exceptions and limitations may apply.

To make a privacy-related request, please contact us using the information below.

12. California Privacy Rights

If you are a California resident and applicable California privacy laws apply to our business, you may have additional rights regarding your personal information.

Depending on the circumstances, these rights may include rights to know, delete, correct, or opt out of certain uses or disclosures of personal information.

Requests may be submitted by contacting us using the information provided below.

We will handle applicable privacy requests in accordance with relevant law.

13. Children's Privacy

Our website is not directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so we can review the situation and take appropriate action.

14. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of websites that we do not own or control.

We encourage you to review the privacy policy of any third-party website you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology, or applicable legal requirements.

When we make changes, we will update the Last Updated date shown at the beginning of this policy.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us:

Email: aahands323@gmail.com

We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable law.

AA Hands
United States Market
Email: aahands323@gmail.com