Terms of Service

Last Updated: August 25, 2026

Welcome to AA Hands. These Terms of Service govern your access to and use of our website and your purchase of products from our online store.

By accessing our website, placing an order, or using our services, you agree to be bound by these Terms of Service and our applicable policies.

If you do not agree with these terms, please do not use our website.

1. About Our Store

AA Hands operates an online store offering hand tools, restoration tools, cleaning tools, polishing products, and related products.

Our website is intended to provide customers with information about our products and allow customers to purchase products online.

2. Eligibility

By using our website or placing an order, you represent that:

• You are legally capable of entering into a binding agreement.

• The information you provide is accurate and complete.

• You will use our website and products only for lawful purposes.

• You will comply with these Terms of Service and applicable laws.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, dimensions, and other information displayed on our website are accurate.

However, minor variations in product appearance, color, packaging, dimensions, or other characteristics may occur.

Product images are provided for illustration and may not always represent the exact appearance of every individual item.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time.

4. Product Use and Safety

Our products should always be used according to their intended purpose and with appropriate care.

Before using a tool or restoration product, customers should review any available instructions, warnings, and safety information.

Customers are responsible for using products safely and appropriately.

AA Hands is not responsible for damage or injury resulting from misuse, improper installation, modification, negligence, or use outside the product's intended purpose, except where liability cannot legally be excluded.

5. Pricing and Availability

All prices displayed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

We reserve the right to change product prices, promotions, availability, or product specifications at any time without prior notice.

A price change will not affect an order that has already been accepted and confirmed, except where required by law.

We make reasonable efforts to maintain accurate inventory information, but products may occasionally become unavailable.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation acknowledges that we have received your order but does not necessarily guarantee that the order will be fulfilled.

We reserve the right to refuse, cancel, or limit an order when reasonably necessary, including situations involving:

• Product availability issues

• Pricing or listing errors

• Suspected fraudulent activity

• Incorrect customer information

• Unusual or unauthorized purchasing activity

• Shipping restrictions

• Other circumstances requiring cancellation

If we cancel an order after payment has been received, we will generally issue a refund for the amount paid for the cancelled order.

7. Payment

Payment must be successfully completed through one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payment processing may be handled by third-party payment providers. Their own terms and privacy policies may also apply.

8. Shipping and Delivery

We ship orders according to the shipping options available at checkout.

Estimated delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by carrier delays, weather, holidays, customs procedures, incorrect addresses, or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information during checkout.

If an order cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping or reshipping charges may apply.

9. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Eligible return requests must generally be submitted within 7 days of delivery.

Please review our Return & Refund Policy for complete information regarding eligibility, damaged or defective products, return shipping, refunds, and exchanges.

10. Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

We cannot guarantee that an order can be cancelled once it has been processed, packed, or shipped.

If an order has already shipped, our Return & Refund Policy may apply.

11. Promotions and Discounts

From time to time, we may offer promotional codes, discounts, special offers, or other promotional pricing.

Unless otherwise stated:

• Promotions may have expiration dates.

• Some products may be excluded.

• Promotional offers may not be combined.

• Promotions may be limited to one use per customer or order.

• We reserve the right to modify or end a promotion at any time.

Specific promotional terms may apply to individual offers.

12. Intellectual Property

All content available on our website, including text, product descriptions, graphics, photographs, logos, designs, page layouts, icons, videos, and other materials, is owned by or licensed to AA Hands unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior written permission.

13. Prohibited Uses

You may not use our website to:

• Violate applicable laws or regulations

• Commit fraud or engage in deceptive activity

• Attempt to gain unauthorized access to our systems

• Introduce malicious software or harmful code

• Interfere with website security or functionality

• Collect information from other users without authorization

• Copy or reproduce website content for commercial purposes

• Use our website for any unlawful or unauthorized purpose

We reserve the right to restrict or terminate access to our website when reasonably necessary.

14. Third-Party Services and Links

Our website may use or link to third-party services, applications, payment providers, shipping providers, or other websites.

Third-party services may have their own terms and privacy policies.

AA Hands is not responsible for the content, availability, security, or practices of third-party websites or services that we do not control.

15. Disclaimer

We make reasonable efforts to keep our website and product information accurate and available.

However, our website and its content are provided on an “as available” basis to the extent permitted by applicable law.

We do not guarantee that:

• The website will always be available or uninterrupted.

• The website will be completely free of errors.

• All product information will always be completely accurate.

• Website functionality will always operate without technical issues.

Nothing in these Terms limits any rights or protections that cannot legally be excluded.

16. Limitation of Liability

To the maximum extent permitted by applicable law, AA Hands will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or products.

This limitation does not apply where liability cannot legally be limited or excluded.

17. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless AA Hands and its applicable owners, employees, service providers, and affiliates from claims, losses, liabilities, damages, costs, or expenses arising from:

• Your violation of these Terms

• Your misuse of the website

• Your misuse of our products

• Your violation of applicable laws

• Your infringement of another party's rights

18. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

Please review our Privacy Policy for additional information regarding data practices.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, products, services, website, or applicable requirements.

When changes are made, the updated version will be posted on this page with a revised Last Updated date.

Your continued use of the website after updated terms are posted may constitute acceptance of the revised Terms to the extent permitted by applicable law.

20. Governing Law

These Terms will be interpreted and applied in accordance with applicable law.

Any disputes will be handled in accordance with the applicable laws and jurisdiction governing our business and transactions, subject to any mandatory consumer protections that may apply.

21. Contact Us

If you have questions about these Terms of Service, please contact us:

AA Hands
Email: aahands323@gmail.com

For questions about a specific order, please include your order number so that we can assist you more efficiently.

Thank you for choosing AA Hands.